At StoryQuest we offer a developed story harvesting methodology. This methodology makes things easy on customers, easy on reviewers, and insures that users can leverage stories effectively. Our process consists of:

• Program Design
• Story Harvesting
• Production and Enablement
• Rollout and Communication

Click the forward arrow on the right for detailed information about the specific steps of our process.

First we listen to your stories, goals, and business objectives. We listen to what you have tried and what you would like to achieve. We learn about your technology needs, constraints, and enablers; then we work with you to customize our process and tools to meet your needs. 
We bring templates and proven techniques to support:

• Internal communications to stakeholders and users
• Introduction, preparation, and review with customers and partners
• Branded web, mobile, and offline tools for use and repurposing of content

The StoryQuest harvesting process is simple for our clients, and therefore easy for their customers. We ask for a minimum of time and effort:

• One Interview in person or over the phone
• One Photo Shoot in their office

On the front end we help you with customer selection, communication, and preparation. We supply templates and tools to educate stakeholders and customers. Once all of the arrangements have been made, we interview customers and record their stories. A few days later, a very specific set of photos are taken of the storyteller in their office and work setting. The key is to help each storyteller feel safe and comfortable. Unlike text, the sound of their voice matters: The passion, pause, and turn of phrase of storytellers are as important as the story. All recording is done with the latest digital recording tools.

Our interviews are comfortable and casual conversations. We are experts who capture authentic voices — real-life stories that are shared with anecdotes, results, personal perspectives, and even humor.

Nothing is more powerful than the sound of an honest voice.

This is a belief on which we have built our business. Each story is produced with specific attention to creating tight narratives and conveying honest voices. Storyboarding, editing, and focusing develops the narratives, ensures brevity, and expands a single story into many: the business-problem story, the selecting-a-solution story, the story of results. Each segment of the larger story is produced as a stand-alone piece. This segmentation simplifies usage, allows for repurposing, and even supports leveraging stories for mobile use.

The first draft goes to you. With your feedback, edits are made. You, the customer, get to review, suggest edits, and approve the final story.

Finally, each story is produced into online, offline, and mobile assets. Having the story is just the start. Now stories need to be shared in as many ways as possible.

Great content is only valuable when it reaches its audience. We partner with you to ensure all stakeholders know that your produced stories exist and how we can help you launch them strategically and effectively:

• Integration into marketing campaigns and content management systems
• Development of leadership communication to the field about the availability and application of customer stories
• Examples of internal company use as well as best practices from our successful clients
• Increased awareness through social media, intranets, and customer portals
• Demonstration or training webinars on how stories can be used on iPhone, iPad, BlackBerry, and other mobile devices
• Enable secure access. Sometimes business-to-business stories are not intended for public consumption. We provide a variety of access
  controls to manage your content.

Your success is our success. We work with you to leverage all the tools available to make the most of every story, asset, and honest voice.